{"id":1518,"date":"2021-09-17T18:58:25","date_gmt":"2021-09-17T15:58:25","guid":{"rendered":"https:\/\/santorinieshop.gr\/product-return\/"},"modified":"2026-02-16T13:07:43","modified_gmt":"2026-02-16T11:07:43","slug":"product-return","status":"publish","type":"page","link":"https:\/\/santorinieshop.gr\/en\/product-return\/","title":{"rendered":"Product Return"},"content":{"rendered":"<style>.kb-row-layout-id1518_88dd1d-06 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id1518_88dd1d-06 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id1518_88dd1d-06 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1290px;padding-top:75px;padding-bottom:75px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id1518_88dd1d-06 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id1518_88dd1d-06 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id1518_88dd1d-06 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id1518_88dd1d-06 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column1518_486d99-92 > .kt-inside-inner-col,.kadence-column1518_486d99-92 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column1518_486d99-92 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column1518_486d99-92 > .kt-inside-inner-col{flex-direction:column;}.kadence-column1518_486d99-92 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column1518_486d99-92 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column1518_486d99-92{position:relative;}@media all and (max-width: 1024px){.kadence-column1518_486d99-92 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column1518_486d99-92 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column1518_486d99-92 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading1518_b80ee7-a9, .wp-block-kadence-advancedheading.kt-adv-heading1518_b80ee7-a9[data-kb-block=\"kb-adv-heading1518_b80ee7-a9\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1518_b80ee7-a9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1518_b80ee7-a9[data-kb-block=\"kb-adv-heading1518_b80ee7-a9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1518_b80ee7-a9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1518_b80ee7-a9[data-kb-block=\"kb-adv-heading1518_b80ee7-a9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading1518_b80ee7-a9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1518_b80ee7-a9\">Product Return<\/h2>\n\n\n\n<h5 class=\"wp-block-heading\"><span style=\"text-decoration: underline;\"><strong>Change Product<\/strong><\/span><\/h5>\n\n\n\n<p>If the product does not meet your expectations and is unused, you can replace it with a different or similar one in another size or color.<br><br>If you are unsatisfied with your product\/s purchased from WWW.SANTORINIESHOP.GR for any reason, you have 5 days, from the day you received your order, to request a total or partial replacement of your order. The order receive date is shown on the courier delivery receipt.<\/p>\n\n\n\n<p>If the request will not be made within the days span mentioned above, then&nbsp;WWW.SANTORINIESHOP.GR retains the right to refuse delivery of such return.<\/p>\n\n\n\n<p>Qualifying for product\/s replacement, you have to fill out the \u2018\u2019Returns Form\u2019\u2019 and send it by mail to info@santorinieshop.gr or contact us at +30 2286036306<\/p>\n\n\n\n<p><em><strong>Return the product\/s in the perfect condition in which you received it, ie to be complete, without damage and without removing the special markings of the product, within the package that you received together with the transaction document. This option does not apply to seasonal products or products purchased at a discounted price or on offer. The sender, who in this case is the customer, is responsible for the items until they are delivered to us. If something happens to the items during the return shipping process, then the customer is responsible for the items, they remain in his possession and we can in no way be held responsible for any items before they are delivered to us.<\/strong><\/em><br><\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong><span style=\"text-decoration: underline;\">Return Cost<\/span><\/strong><\/h5>\n\n\n\n<p>The customer returns the product\/s via any courier company he chooses and pays the return cost&nbsp;exclusively. Returning\u2019s charging the return cost to&nbsp;WWW.SANTORINIESHOP.GR will not be received.<\/p>\n\n\n\n<p>In order to qualify for product\/s replacement, all the following conditions must be met:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>return product\/s within 5 days from the day you received your order<\/li>\n\n\n\n<li>returned product\/s must be in good physical condition, unused and in original packaging without removing manufacturer labels<\/li>\n\n\n\n<li>return product\/s accompanied with the order&#8217;s receipt and the Return Form filled<br>&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>Returning Address<\/strong><br>SANTORINIESHOP<br>Kafieris Antonis<br>Firostefani-Santorini<br>P.C. 84700<br>Greece<br>+30 2286036306<br><br>For further information, please contact our customer support at&nbsp;+30 2286036306.&nbsp;<br>&nbsp;or&nbsp;via email : info@santorinieshop.gr<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><br><strong><span style=\"text-decoration: underline;\">Defective Products<\/span><\/strong><\/h5>\n\n\n\n<p>In case of a &#8220;Defective on Arrival&#8221; product situation, WWW.SANTORINIESHOP.GR takes full responsibility concerning return cost, product replacement and reshipping cost.<\/p>\n\n\n\n<p>Return Policy remains the same as described above.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Product Return Change Product If the product does not meet your expectations and is unused, you can replace it with a different or similar one in another size or color. If you are unsatisfied with your product\/s purchased from WWW.SANTORINIESHOP.GR for any reason, you have 5 days, from the day you received your order, to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","footnotes":""},"class_list":["post-1518","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Stratos","author_link":"https:\/\/santorinieshop.gr\/en\/author\/efstraatios\/"},"comment_info":"","_links":{"self":[{"href":"https:\/\/santorinieshop.gr\/en\/wp-json\/wp\/v2\/pages\/1518","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/santorinieshop.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/santorinieshop.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/santorinieshop.gr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/santorinieshop.gr\/en\/wp-json\/wp\/v2\/comments?post=1518"}],"version-history":[{"count":0,"href":"https:\/\/santorinieshop.gr\/en\/wp-json\/wp\/v2\/pages\/1518\/revisions"}],"wp:attachment":[{"href":"https:\/\/santorinieshop.gr\/en\/wp-json\/wp\/v2\/media?parent=1518"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}